FAQs

  • Quastion
  • Locations
  • Answer

  • Ohana operates at 2 locations:

    1. Swefieh Avenue mall, second floor. Tel: 065885366, Mobile: 0790191727
    2. Khalda, Dabouq District, Tel: 065513504, Mobile: 0790191734
  • Quastion
  • Working hours
  • Answer

  • Saturday – Thursday: 10 AM to 10PM
    Friday: 2 PM to 10 PM

  • Quastion
  • Do you deliver?
  • Answer

  • Unfortunately, we do not have E-commerce department yet and we do not work with delivery, our strategy is to encourage visits to the store to see our wide range of international brands and select what suits you.

  • Quastion
  • Can I apply for a job
  • Answer

  • You can apply for jobs by sending your CV to the Email: Jobs@qg-jo.com

  • Quastion
  • Do you have warranty?
  • Answer

  • 3 have 3 days exchange and 2 days refund policy, if the item didn’t fit you or you didn’t like; you still can return or refund as per the policy

  • Quastion
  • When is your next collection?
  • Answer

  • Normally we work on 4 seasons and we will announce once the next collection is ready in stores.

  • Quastion
  • Do you have return and refund policy?
  • Answer

  • Yes, you can refund within 2 days, or exchange within 3 days. You must have the invoice and the price tag attached to the items. Terms apply.